Cookie Policy

1. Introduction

Ball&Bence Marketing Solutions (“we”, “our”, “us”) uses cookies and similar tracking technologies to enhance user experience, analyse site performance, and support marketing activities. This policy explains how we use cookies and how you can manage your preferences.

For any inquiries regarding this policy, contact us at hello@ballandbence.co.uk.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us improve functionality, track performance, and deliver relevant content.

3. How We Use Cookies

We use cookies to:

Ensure our website functions properly
Analyse website traffic and user behaviour
Improve marketing strategies and ad targeting

We do not share cookie data with third parties unless necessary for service delivery.

4. Types of Cookies We Use

Essential Cookies (Strictly Necessary)

These cookies enable core website functions, such as security, accessibility, and session management. They cannot be disabled.

Performance & Analytics Cookies

These cookies help us understand how users interact with our website. We use:

Google Analytics – Tracks website traffic and user behaviour.
Hotjar – Provides heatmaps and session recordings to improve user experience.

Marketing & Advertising Cookies

These cookies help us deliver relevant ads and measure campaign effectiveness. They may be set by:

Facebook Pixel – Tracks conversions and audience insights.
Zoho Social – Assists with social media tracking.
Advertising networks and CRM tools – May place cookies for targeted marketing.

5. Managing Cookies

You can manage or delete cookies through your browser settings. Most browsers allow you to:

Block cookies entirely
Delete specific cookies
Set preferences for different websites

To opt out of non-essential cookies, please contact us at hello@ballandbence.co.uk.

6. Cookie Retention

Cookies remain on your device for their default duration as set by third-party providers. You can remove them manually through your browser settings at any time.

7. Policy Updates

We may update this Cookie Policy from time to time. Any changes will be communicated via:

Email notifications (for subscribers)
Website updates

By continuing to use our site, you agree to the latest version of this policy.